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Refund Policy

At FindBHK.com, we strive to provide our users with the best experience when it comes to finding their dream homes. However, we understand that there may be instances where you might need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities:

Return Policy for Listings:

- For property listings purchased by agents / builders, cancellation requests can be made within 24 hours of the purchase for a full refund through your account manager / writing a mail to services@findbhk.com . Beyond this timeframe, returns may not be applicable. - In case a listing is removed by FindBHK.com due to violation of our terms and conditions, the agent/builder may be eligible for a refund depending on the circumstances.

Subscription Services:

- Users who have subscribed to premium services such as featured listings or advertising packages may be eligible for a refund within the first 7 days of the subscription start date if they are not satisfied with the service provided. - Refund requests for subscription services beyond the initial 7-day period will be considered on a case-by-case basis and may be subject to prorated refunds.

Transaction Fees:

- FindBHK.com may charge transaction fees for certain services rendered, such as payment gateway charges leived by third parties. These fees are non-refundable unless there has been an error on the part of FindBHK.com.

Disputes and Resolutions:

- If you believe that you are entitled to a refund and have met the criteria outlined in our refund policy, please contact our customer support team at support@findbhk.com. - Our team will review your request and may require additional information to process the refund. - Refunds will be issued using the same payment method used for the original transaction whenever possible.

Exceptions

- FindBHK.com reserves the right to refuse refunds in cases where there is evidence of misuse, abuse, or fraudulent activity. - Refund policies may vary for specific promotional offers or partnerships. Please refer to the terms and conditions provided with such offers for details.

Changes to the Refund Policy:

- FindBHK.com reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By using the services provided by FindBHK.com, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at support@findbhk.com for assistance.