Welcome to findbhk.com ("Findbhk", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services.
By accessing or using Findbhk.com, you agree to the practices described in this Privacy Policy.
1. Who We Are
Findbhk.com is a Chennai-based property portal that connects property buyers with property owners, builders, developers, and authorized sellers.
For any privacy-related questions, you may contact us at: nizam@findbhk.com
2. Information We Collect
We collect only the personal information necessary to provide our services. The information we collect includes:
- Full Name
- Mobile Number
- Email Address
- Budget Preference
- Preferred Locality
We do not collect sensitive personal information such as Aadhaar number, PAN, bank account details, biometric information, passwords, or government-issued identity documents through our enquiry forms.
3. Why We Collect Your Information
We collect your information to:
- Connect you with sellers or developers for properties you enquire about.
- Respond to your property enquiries.
- Recommend suitable properties based on your preferred locality and budget.
- Improve our website and user experience.
- Prevent fraudulent enquiries and misuse of our platform.
- Comply with applicable legal obligations.
We process your information only for these legitimate purposes.
4. Sharing Your Information
When you submit an enquiry for a property listed on Findbhk.com, your contact information, including your name, mobile number, email address, budget, and preferred locality, may be shared with:
- The property owner
- The builder or developer
- The authorized sales partner or seller managing that property
This enables them to contact you regarding your enquiry. We do not sell your personal information to third parties.
5. Analytics, Cookies and Tracking Technologies
We use cookies and similar technologies to improve our services. Our website currently uses:
- Google Analytics and Google Tags
- Meta Pixel
These tools help us:
- Understand visitor behaviour
- Measure advertising performance
- Improve website functionality
- Show relevant advertisements to interested users
These services may collect information such as browser type, pages visited, device information, IP address, and website interactions. You can control cookies through your browser settings.
6. Legal Basis for Processing
We process your personal information:
- Based on your consent when you voluntarily submit an enquiry or contact form.
- To provide the services requested by you.
- Where required to comply with applicable laws.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Our security measures include secure hosting, encrypted communication (HTTPS), access controls, and restricted access to personal information. While we strive to protect your information, no internet-based service can guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Respond to your enquiry
- Provide our services
- Resolve disputes
- Meet legal and regulatory obligations
When your information is no longer required and there is no legal obligation to retain it, we will securely delete or anonymize it.
9. Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Withdraw your consent for future processing.
- Request deletion of your personal information, unless retention is required by law.
- Raise any concerns regarding the processing of your information.
To exercise these rights, please contact us using the details provided below.
10. Marketing Communications
If you have consented to receive promotional communications, we may occasionally send you information about new property launches or real estate offers. You may opt out of such communications at any time by contacting us or using the unsubscribe option provided in the communication.
11. Children's Privacy
Findbhk.com is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that personal information belonging to a child has been collected, we will take appropriate steps to delete such information.
12. Third-Party Websites
Our website may contain links to third-party websites, builder websites, or external services. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review their respective privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be published on this page with the revised Effective Date.
14. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Consent
By submitting an enquiry, registration, or contact form on Findbhk.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, and sharing of your personal information as described above.